Troubleshooting Process Operation

Troubleshooting Process Operation


Date & Location: (15-19/Oct) Kuala Lumpur

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Course Overview


Delegates will learn and review the core competencies required for successful operation and implementation of an effective operations process in the current global economic downturn. They will complete an in-course assignment, which analyze their own process operation and which will serve as an action plan for improvement.


Program Objectives:

  • Gain a broad understanding and appreciation of the core functional aspects of how an effective operational process should operate
  • Review the five standard maintenance improve tactics and their selection technique to ensure reliable process plant & equipment
  • Learn how to develop a comprehensive operational process resource and support system analysis
  • Understand the principles of PAS 55, the most recent maintenance process audit standard
  • Gain insight and understanding into the unique leadership and motivation principles required for technical management


Who Should Attend?

  • Engineering and Technical Managers and Supervisors from any industry
  • Maintenance Planners and Coordinators
  • Operations and Manufacturing Managers and Supervisors
  • Foremen and Team Leaders
  • Plant Engineers and Process System Managers
  • Section Engineers and Planners

Program Outline:


Review of Basic Modern Operations Practice

  • Review of modern operational practice in the light of the global economic recession
  • Integration of maintenance and production to establish a world class operations department
  • Generic performance measurement model using a 6 point scale
  • Combining the parameters of speed, quality, and cost in maintenance performance measurement
  • The 10 point planning standard and the role of the planning department
  • Developing effective strategies for the operational process in order to achieve organizational excellence and continuous improvement


Standard Maintenance Improvement Initiatives

  • Selecting the ‘correct’ maintenance tactic mix
  • Reliability Centered Maintenance (RCM)
  • Total Productive Maintenance (TPM)
  • Condition Based Maintenance (CBM)
  • Time Based Maintenance (TBM)
  • Run-To-Failure (RTF)


Operational Resource Analysis

  • A ‘blueprint’ for effective operational practice
  • Resource and support system analysis with ‘Gap Analysis’
  • Leadership development and motivation of operations employees
  • The PAS 55 Maintenance Process Standard
  • Principles of information management
  • Risk identification, assessment and control
  • Training, awareness and competence


Problem Solving in the Operations Environment

  • Theory of inventive problem solving
  • Problem solving techniques and case studies
  • Exercises and facilitation


Scenario Analysis and Action Plan Development

  • Review and analysis of your specific operations environment
  • Assessment assignment and scoring of your operational process