Practical Tools for Effective Leadership: Motivating, Coaching, Counseling & Mentoring

Practical Tools for Effective Leadership: Motivating, Coaching, Counseling & Mentoring


Date: (12-16/Feb) (02–06/Apr) (17-21/Sep)

Location: Kuala Lumpur – Tokyo – Dubai

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Course Overview


By exploring the leadership role from a number of different perspectives, the course allows delegates to experiment with innovative ways to empower and enthuse their team and influence positively their organizational climate and culture. The benefits to the organization will be leaders better able to focus on organizational goals and better equipped to develop their team towards sustainable performance improvement.


Program Objectives:

  • Study effective team operations
  • Analyze effective communications strategies
  • Understand how to give and receive effective feedback
  • Consider tools for motivating and delegating
  • Explore leadership styles
  • Examine construction of a learning environment


Who Should Attend?

This course will mainly benefit to purchasing managers, senior buyers, project managers, civil engineers, construction managers, contractors, sub-contractors, site engineers, senior management, and government agencies, architects, construction professionals, and anyone responsible for purchasing at a senior level who seeks to enhance their skills further.


Program Outline:


Starting From Within – You, The Team Leader

  • Know yourself and your role as a team leader – you strengths and style preferences
  • Set personal goals to guide your outputs
  • Prioritise your time and tasks effectively and train your team to do the same
  • The power of role modelling and “Managing by Walking Around”
  • Examine and challenge the impact of your belief system and limiting beliefs

Building Team Foundations

  • Learn from what high performing teams do
  • Establish a stretching team purpose – developing a Team Purpose Analysis – TPA
  • Map out stakeholders and their needs


Establishing Team Environment, Membership and Roles

  • Build an energetic team environment
  • Establish team roles – what’s missing in your team, what’s duplicated?
  • Apply team development stages knowledge to inform your leadership interventions
  • Identify and share individual’s social and work style preferences


Building Outstanding Team Productivity, Progress and Learning

  • Deploy the lessons of motivational theory in managing the team
  • Influence and persuade stakeholders and partners
  • Help the team cope with change and be resilient
  • Develop a systems thinking perspective for continuous team improvement
  • Conduct team “After Action” reviews and follow up actions and achievements
  • Apply methods to celebrate team progress and successes


Building Frictionless Team Communications

  • Improve and enhance individual and team communication skills – listening, questioning, clarifying and summarising skills
  • Identify and develop strategies to overcome barriers to communications
  • Use Appreciative Inquiry to develop positive approaches to team issues
  • Give corrective and positive feedback that motivates
  • Design and conduct productive team meetings
  • Deploy the RACI approach to work allocation and reporting


Dealing with Team Conflicts and Using Them to Improve Team Performance

  • Identify and resolve common team problems
  • Using the Thomas-Kilmann conflict mode instrument
  • Identify and manage dysfunctional, counter-productive team behaviour

Creativity for Team Problem Solving and Learning

  • Deploy methods to overcome mental blocks
  • Obtain the benefits of brainstorming
  • Make use of a range of creative and decision-making tools


The Need for Leadership in the Modern Workplace

  • The background against which we manage and lead in today’s business
  • The difference between doing, managing and leading
  • Characteristics of highly effective leaders
  • What leaders do to achieve results; leadership style; transformational leadership
  • Leaders and practical motivation
  • Developing a personal leadership mind-set
  • Personal profiling: knowing our own leadership strengths and areas to develop


Building and Leading Successful Teams

  • Achieving the high-performing team
  • Developing team members
  • Working successfully across team boundaries – team working and strategic alliances
  • Identifying the essential factors in motivationLinking theory to practice
  • Decision-making with teams
  • The benefits and barriers to delegation: knowing what and how to delegate – the different delegation styles



Developing the Key Players: From Performance Appraisal to Performance Management

  • Successful performance appraisal: the essential ingredients and the benefits
  • Leading performance appraisal forward to performance management
  • Teleological thinking and target setting
  • Agreeing and working towards objectives
  • Building on success and recognising achievement
  • Dealing with performance gaps
  • Everyday coaching as a performance management tool
  • Coaching styles and behaviours
  • The leader as a mentor


Key Communication Skills of Leaders

  • The essentials of effective interpersonal communication in the leadership role
  • Personal communication skills: confidence, clarity, understanding and trust
  • Communicating successfully with the team, with colleagues and with stakeholders
  • Understanding assertiveness in leadership
  • Using assertiveness to achieve win-win outcomes
  • Communicating effectively in difficult situations

DAY 10

Leadership Strategies, Ongoing Success and Tools for Building a Learning Environment

  • Defining a learning organisation
  • The benefits of creating a learning environment and steps to achieving this
  • Creating opportunities for team members to develop experience and confidence for ongoing success
  • Managing and leading change: creating a shared vision
  • Leading successful change in modern business
  • Action planning for return to work: seminar members will develop an action plan of Personal Leadership Actions they intend to apply on return to work