Performance Management

Performance Management

 

Date: (8-12/Jan) (20-24/Aug)

Location: Kuala Lumpur – Amman

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Course Overview

Introduction:

This course will highlight the importance of recognizing and anticipating change, creating an agile work environment, building change into daily management practices, a unique understanding of the biochemical impact of leadership practices, powering up your team for peak performance, using measurement to build accountability for continuous improvement

 

Program Objectives:

  • Increased enthusiasm to tackle challenges
  • A proactive approach to leading value-added change
  • Application of best practices that other managers would want to emulate
  • Measurable impact on employee performance
  • New behaviors that accelerate high performance
  • Increase collaborative problem solving and innovation

 

Who Should Attend?

This course will mainly benefit to purchasing managers, senior buyers, project managers, civil engineers, construction managers, contractors, sub-contractors, site engineers, senior management, and government agencies, architects, construction professionals, and anyone responsible for purchasing at a senior level who seeks to enhance their skills further.

 

Program Outline:

DAY 1

Leaders of the Future

  • Not all managers are leaders
  • The purpose of leadership
  • A new view of leadership
  • Leadership styles: the importance of context
  • The impact of leadership on performance
  • Leadership in a fast changing world
  • Creating meaning and purpose
  • Essential ingredients of a high-performance organization

DAY 2

Hiring, On-boarding and Training Future Leaders

  • Attracting the best talent: benchmark practices
  • Understanding future new-hires: welcome to the age of Millennials
  • The biochemical basis of productive employees
  • Finding and hiring the best talent
  • Spotting and avoiding the narcissist
  • New approaches to on-boarding
  • Creating purpose and a focus for employee engagement
  • Developing a career path and plan

DAY 3

Leveraging Talent

  • Engaging employees in setting direction
  • Filling employee’s psychological bucket
  • Driving improved performance by applying the  Pygmalion principal
  • Improved performance management practices
  • Boosting performance through raised expectations
  • Coaching and mentoring that boosts confidence, relationships and performance
  • Conducting robust discussions that uncover the root cause and solutions of vexing issues

DAY 4

Powering Your Team to High Performance

  • New approaches to teamwork
  • Structures that will boost performance
  • Elements of effective teams
  • How decisions should be made
  • Changing your measurement system to build commitment and enthusiasm
  • Achieving alignment with the corporate vision and mission
  • Identifying a “balanced” set of key performance indicators
  • Recognition and rewards

DAY 5

Leading the Charge!

  • Becoming an agent of change
  • Building a model for influencing change: lessons from the eagle
  • Five alternative strategies in dealing with conflict
  • Choosing the best approach for your situation
  • Understanding and leveraging your power base
  • The power of humility
  • Getting into the head and heart of those who are intransigent
  • Producing win-win outcomes