Manage for a successful Business Travel

Manage for a successful Business Travel


Date & Location: (05-09/Mar) Amman – ( 02-06/July) Istanbul – ( 24-29/Dec) Kuala Lumpur

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Course Overview


With more than 1 billion people traveling abroad each year for leisure, business, education, family and other reasons, the travel industry offers travel professionals tremendous business opportunities. This course will improve your skills to supervise and manage a team, to initiate change and make business decisions based on sound negotiating strategies and to gain a competitive business strategy by developing new products and marketing these effectively. Gain insight on agency accounting procedures to build business plans that ensure good financial health.


Program Objectives:

  • Understand the manager’s roles and responsibilities within a travel agency
  • Coach and motivate employees
  • Develop sound negotiating skills
  • Develop new products and services
  • Arrange special interest travel and tour production
  • Set up proper back office operations



Who Should Attend?

This course is recommended for:

  • Travel agency supervisors and mid-level managers
  • Agency back-office personnel
  • Sales and marketing managers
  • Independent travel consultants


Program Outline:

  • Day 1 – Business Core
    Principles of Management, Principles of Marketing, Basic Accounting, Basic Finance, Human Behavior in Organization, Business Communication, Management Information System.


  • Day 2 – Tourism Core
    Principles of Tourism, Tourism Planning and Development, Total Quality Management, Culinary Arts and Sciences, Entrepreneurship and Business Planning, Events Management.


  • Day 3 – Required Major Subjects
    World Tourism Geography and Culture, Philippine Tourism Geography and Culture, International and Domestic Tour Planning, Packaging and Pricing Air, Sea and Land Travel Sales and Management, E-Commerce, the Internet and the Global Distribution Systems, Travel Management.


  • Day 4 – Free Professional Subjects
    Air, Sea and Land Travel Sales and Management, Travel Accounting, Travel Documentation, Tour Guiding and Escorting, Tourism Laws, Legal Responsibilities and Taxation, Corporate Travel Management, Product Development, Ecotourism, Foreign Language Proficiency.


Day 5 – . Guest Services

A.Industry vocabulary
B. Selling process
C. Marketing research
D. Cultural diversity