Information and Documentation Compliance

Information and Documentation Compliance


Date & Location: (22-26/Jan) Kuala Lumpur – ( 07-11/May) Amman – ( 24-29/Dec) Istanbul

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Course Overview


In this course, you will learn how to:

  • Understand advanced information and documentation management policies, procedures and standards including ISO15489, ISO9001 and ISO27001
  • Develop key strategies for meeting compliance, legal and audit requirements
  • Create records management business tools like electronic file plan, retention and disposal rules, security rules, archiving, confidentiality and privacy
  • Link hardcopy and electronic documentation systems and records management systems and implement across your organisation
  • Explore the implications of an Enterprise Content Management (ECM) strategy in conjunction with records management and information security


Program Objectives:

  • Review industry leading solutions and vendors in this marketplace
  • Use metadata, business classification scheme, taxonomy and setting retention plan
  • Learn how to implement legislation, standards and regulation
  • Create advanced policies and procedures
  • Setting up access controls and security procedures
  • Develop storage models, audit trail and storage technologies


Who Should Attend?

This course will mainly benefit to:

  • Secretaries and administrators wanting to raise their efficiency levels, improve their effectiveness and develop skills that will help their career-development
  • People working in an office role supporting management and/or working in project teams
  • Anyone wanting to develop their practical skills and personal strengths to help them succeed in an office environment


Program Outline:


Strategy and Understanding Key Elements

  • Introduce information and documentation management
  • Review standards, ISO9001, ISO27001 and ISO15489
  • Creating information and documentation audit
  • Create file plans, metadata plan, retention schedule and other information controls


Concepts and Set-up Components

  • Compliance, controls and security
  • Legislation, standards and regulation
  • Business classification scheme and taxonomy
  • Document control
  • Understanding security and compliance


IT Process and Delivery

  • Review IT information and documentation management systems
  • Review scanning, storage and archiving systems that meet compliance
  • Scanning and legal issues
  • Archiving and retention requirements
  • Digital signatures and digital rights management


Implementation Planning

  • Implementation planning
  • Setting up action plan for information and documentation compliance
  • Creating policies and procedures
  • Creating an action plan


Case Studies

  • Introduction to case studies
  • Group 1 – Strategy
  • Group 2 – Concepts
  • Group 3 – Process
  • Presentations
  • Evaluation and discussion