General Cargo Skills and Procedures for Beginners

General Cargo Skills and Procedures for Beginners


Date & Location: (15-28/Jan) Amman – ( 16-29/April) Istanbul – ( 10-23/Sep) Kuala Lumpur

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Course Overview


This course will provide you with solid cargo knowledge, skills, and capabilities, leading to a more efficient cargo environment. Through lectures and exercises, you will gain insight into cargo handling, which in turn will have a direct impact on your company’s performance, operations, and increasing revenues.


Program Objectives:

  • Identify air cargo industry organizations, regulators and groups
  • Refer and apply the TACT Rules & Rates Manual
  • Identify the role of an IATA Cargo Agent
  • Identify various carrier products
  • Preparing shipments “ready for carriage”
  • Apply e-Freight initiatives


Who Should Attend?

This course will mainly benefit to purchasing managers, senior buyers, project managers, civil engineers, construction managers, contractors, sub-contractors, site engineers, senior management, and government agencies, architects, construction professionals, and anyone responsible for purchasing at a senior level who seeks to enhance their skills further.



Program Outline:

Day 1: Definitions and concepts
Þ What is logistics?
Þ Logistics Management objectives
Þ The Logistics Concepts
Þ What is 3PL and 4PL in Logistics Management?


Day 2: Logistics Management activities
Þ The roles, responsibilities and functions
Þ Logistics mgmt, role in the supply chain link
Þ Information flow for total logistics
Þ Operational requirements


Day 3: Warehouse management in Logistics
Þ Warehouse management role in total logistics
Þ Basic warehouse operations
Þ Strategies to an effective warehouse management


Day 4: Transport management in logistics
Þ •Transport management in total logistics
Þ •Distribution and transport system in Logistics
Þ •Product movement by road, rail, sea, air and pipeline


Day 5: Inventory management in logistics
Þ The role of inventory control in logistics
Þ Manage an effective Inventory system
Þ Practical resolution of overstock and out of stock situation


Day 6: Shipping and Freight Forwarding in logistics
Þ The role of shipping and forwarding agents in logistics
Þ Custom procedures for import and export
Þ Documents commonly used in imports and exports of goods


Day 7: Manufacturing sector and logistics
Þ Manufacturing as a source of logistics
Þ Linking manufacturing to transport and distribution
Þ Linking manufacturing to warehouse, operations and inventory


Day 8: Outsourcing of core elements in logistics
Þ Warehouse and inventory control
Þ Transport and distribution
Þ Shipping and forwarding


Day 9: Measuring levels in logistics
Þ The various types of KPIs
Þ Customer service levels
Þ Cost effectiveness


  • Day 10 – Air Cargo Regulations
    Air cargo industry regulations
  • World geography and transportation times



Day 11 –  Relationship of Aircraft & Cargo

  • Aircraft structure, layout, limitation, and Unit Load Device (ULD)
  • Procedures and documents: booking, acceptance, shipment documentation, export/import documentation, delivery, tracing
  • Handling facilities: airport and cargo terminal


Day 12 – Air Cargo Rules & Regulations

  • The Air Cargo Tariff and Rules (TACT) and cargo rates
  • Special cargo: live animals, perishables, pharma, human remains, high value and DGR
  • Cargo documentation: air waybill, house air waybill, flight manifest, shipper’s letter of instruction


Day 13 – Practice of Cargo Handling Staff

  • Cargo operations and ground handling staff
  • Station managers



Day 14 –  Types of Cargo Personnel

  • Shippers, cargo agents, consolidators, freight forwarders and other agencies involved in the transport of cargo
  • Cargo instructors and instructional designers responsible for cargo training