Cargo Skills and Procedures for Professionals

Cargo Skills and Procedures for Professionals


Date & Location: (15-19/Jan) Amman – ( 16-20/Apr) Istanbul – ( 23-27/July) Kuala Lumpur

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Course Overview


Over five days you will greatly enhance your knowledge on the complex methods and procedures applied in the global air cargo industry. You will acquire solid cargo knowledge, helping you and your company to face the challenges of your highly competitive working environment.


Program Objectives:

▪ Understand the specific air cargo ‘language’ and terms

▪ Outline the end-to-end process overview of air cargo transportation from booking up to delivery to the consignee

▪ Use IATA’s The Air Cargo Tariff and Rules (TACT) manuals for specific country and carrier regulations

▪ Apply the correct cargo acceptance procedures

▪ Understand the conditions of carriage

▪ Complete an air waybill, the official contract of carriage

▪ Calculate air transportation charges

▪ Provide a basic customer service skills set to participants


Who Should Attend?

This course will mainly benefit to purchasing managers, senior buyers, project managers, civil engineers, construction managers, contractors, sub-contractors, site engineers, senior management, and government agencies, architects, construction professionals, and anyone responsible for purchasing at a senior level who seeks to enhance their skills further.



Program Outline:

Day 1 – Air Cargo Industry Regulations

  • Air Cargo Agency
  • TACT Manual Overview
  • Aircraft Structure & Loading Limitations
  • Handling Facilities: Airports & Cargo Terminal


Day 2 – Cargo Booking Process

  • Customer Service Excellence
  • Cargo Acceptance
  • Cargo Security Overview


Day 3 – Cargo Rates & Charges

  • TACT Manual
  • Chargeable Weight
  • Currencies
  • Minimum Charges
  • General Cargo Rates


Day 4 – Cargo Process & Documentation

  • Shipment Documentation
  • Export/Import Documentation


Day 5 – The Airway Bill

  • Condition of Carriage Overview
  • Loading/Unloading
  • Cargo Build-Up Process