Advanced Selection, Interviewing And Recruitment Skills

Advanced Selection, Interviewing And Recruitment Skills


Date & Location: (05-09/Feb) Kuala Lumpur – ( 08-12/Oct) Geneva

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Course Overview


This course provides:

  • Manage and motivate their employees towards excellent performance
  • Learn to help their employees to harness their full potential towards excellence in the workplace
  • Understand employees’ personal needs and motivate innovative thinking
  • Apply knowledge of individual differences to motivate others
  • Remove blocks to motivation and develop people skills to motivate others

Program Objectives:

  • Have mastered the new recruitment process and be able to explain it to others
  • Be able to write recruitment criteria and precise score able interview questions
  • Know and be able to explain to others the value of using different types of testing
  • Have used a personality profile and be able to explain to others there value for recruiting and development
  • Be able to decode different types of body language, specifically when people are not telling the truth
  • Have practiced interviewing to ensure the theory is put into practice and be able immediately upon returning to work to carry out or lead a professional interview

Who Should Attend?

Human Resources managers and senior professionals, specialists, team leaders, and business partners in the function who seek to broaden their knowledge and improve their skills in the key functions of HR as well as those who are responsible for evaluating HR and its effectiveness in the organization. The course is also suitable for those employees who are targeted for development or promotion within the HR function.


Program Outline:


Understand Recruitment Separating Fact from Fiction

  • Course objectives and introductions
  • The real cost of interviewing to the organization
  • First series of interviews
  • Self-assessment of your current interviewing skills
  • Completing the Personality profile
  • Fact vs. fiction about interviewing
  • Introduction to the recruitment process map


Mastering the Process

  • Understand the job and the importance of the job description and criteria
  • Writing key criteria
  • How to write interview questions based on Criteria– understanding criteria
  • How many questions do you need?
  • Work needed to write the job advert
  • Writing an advert to attract “winners not losers”
  • How to write your interview questions


Testing, Personality Profiling and References

  • Shortlisting – a new approach to save time
  • The history of testing
  • Occupational ability testing – what’s new
  • Ability testing – the DIY approach
  • Semi medical tests – e.g. Colour blindness – practical demonstration
  • The growth of mental illness and the impact on recruitment – the latest figures
  • How Assessment centres work and their increasing use today
  • Personality profiling – Why we use it and what profilers are the best
  • The importance of references
  • Review and discussion


Finalizing Pre-written Questions, Room Set-up and Arrangements and Understanding the Vital Role of Body Language

  • Procedure for starting every interview
  • Finalizing your Interview questions – writing scene setters
  • Refining knowledge based questions
  • How to use probing questions
  • How to score and who does the scoring
  • Pr-interview administration, from making all the arrangement including room set up to understanding body language and correctly decoding it


Practice and Practice

  • Recap of the steps so far
  • Putting the interview process into action
  • Time table of the interviewing for the day
  • The interview
  • Role allocations for interview
  • Review of interview and individual feedback